Mode of transport

When can I expect my package to be delivered?
All orders will be shipped from our warehouse within 5 business days of order placement. Depending on carrier availability and your location, delivery time is usually between 10 to 20 business days after the shipping date. If the package requires customs clearance or inspection, or if there is a shipping delay due to the carrier service, we apologize for this.

How do I track my order?
You will receive a package tracking number in the shipping confirmation email. You can use this number to track your order at www.17track.net.

What are your shipping charges?
We charge a fixed shipping fee of $6.99 to all destinations.

Which countries do you ship to?
Currently, we offer worldwide shipping services. If your country is not within our logistics support, we will notify you in time and make the necessary changes to your order. To find out more about our destinations, please contact us at songzhuomaybe@126.com.

How do I change my shipping address?
Address changes are only allowed before or on the day of the order placement at 11:00 PM (Pacific Daylight Time, GMT+1). You may contact us at songzhuomaybe@126.com to request such changes.

Can I have my package delivered to an address different from my credit card billing address?

Yes, it is possible.

How will my order be shipped?
Orders will be shipped on normal business days, excluding holidays. All orders placed on Saturday or Sunday will be shipped on the following Monday.